Privacy Policy

Effective Date: July 27, 2025
Last Updated: July 27, 2025

EduArc ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

By using EduArc's platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

• Name, email address, and contact details
• Account credentials and profile data
• Teaching materials, questions, and content you upload
• Billing and payment information (if applicable)

b. Information Collected Automatically

• IP address, browser, and device information
• Usage activity (pages viewed, features used, etc.)
• Cookies and tracking technologies for functionality and analytics

2. How We Use Your Information

We use your information to:

• Provide and improve our platform and services
• Respond to your inquiries and support requests
• Personalize your experience
• Monitor platform performance and usage trends
• Send relevant updates and service-related communications
• Comply with legal obligations

We do not sell your personal data.

3. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Store your preferences
• Understand how you use EduArc
• Improve performance and user experience

You can control or disable cookies in your browser settings.

4. How We Share Your Data

We may share your information with:

• Trusted third-party service providers (e.g., hosting, analytics)
• Educational institutions you are affiliated with (if applicable)
• Legal authorities if required by law or to protect rights and safety

All data sharing is limited to necessary purposes and governed by confidentiality agreements.

5. Data Security

We implement robust security measures, including:

• Data encryption in transit and at rest
• Access control and authentication
• Regular security audits and monitoring

While we take reasonable steps to protect your information, no method is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain uses
• Request data portability

To exercise these rights, email us at privacy@eduarc.ai.

7. Data Retention

We retain data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You can request deletion of your account and associated data at any time.

8. Children's Privacy

EduArc is not designed for children under 13 (or under the applicable age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date. Continued use of our platform indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: